The SLA operating time varies depending on the type of S3 service and the guaranteed operating time varies from 99.9% to 99%. You need vSphere version 6.5 and vCenter Server 6.5 or more, which are run in your data center to use the vCenter Hybrid Linked Mode for resource management in the premises and in the cloud. If VMware vSphere 6.5 or higher is not running in your local environment, you need to run multiple vCenter files to manage your environment: a local vCenter instance and a vCenter instance in VMware Cloud in AWS. It`s also important to make sure your application infrastructure is observable – if you don`t recognize service outages, you can`t make claims against the ALA, so you can no longer get credits. You need to be able to back up your rights with log files, so make sure you know where to get them! The relationship we have with AWS is a mutual and strategic partnership that goes both ways. AWS is VMware`s preferred public cloud partner for all VMware vSphere-based workloads. Conversely, VMware Cloud on AWS is the preferred public cloud service recommended by AWS for all VMware vSphere-based workloads. For more than 4 years, VMware has been developing, selling, operating and supporting hybrid cloud solutions together. This privileged status is a confirmation of the maturity of VMware Cloud`s partnership and customer attraction on the AWS service, developed, operated and jointly supported by the two companies. All S3 services have a guaranteed operating life of 99.9%, with the exception of the following services, which are guaranteed for 99% of operating time: AWS offers service credits for non-compliance with the service ALS, but it is important to note that they are not applied automatically. To obtain service credits for downtime, AWS customers must assert a right to credit by opening a business in the AWS assistance centre with the words „SLA credit requirement“ in the subject line and specifying the details of the dates and times of defaults or failures for which you use secure credits with protocols and resource IDs for the services concerned.
If service credits are available for loss, they are normally used as credit on future invoices for the same service. Service credits for S3 services (excluding those mentioned above) are: There are two distinct areas in the AWS relationship. The first is that VMware Cloud on AWS is the only cloud utility provided, operated and supported by VMware. In addition, as a strategic and privileged partner, there is a deeper level of engineering and joint go to market investment that we have with AWS. The service level agreement for Amazon EC2 covers several compute services, including: With a new sales contract, customers can now purchase VMware Cloud directly through AWS and AWS-Partner-Partner-Network (APN) in the AWS Solution Provider program on AWS. This allows customers to acquire VMware Cloud on AWS or VMware or the AWS or VMware VPN Solution Provider of their choice. Our partnership allows customers to use additional services like Amazon RDS for VMware. „Region“ refers to the region described on cloud.google.com/compute/docs/regions-zones/, which can be updated from time to time by Google.
„Increased privileges“ means that additional permissions are temporarily executed to perform specific tasks, such as setting up .B sources, managing the user, deleting a distributed group of ports, installing third-party software, and creating service accounts.
